Virgin
Atlantic Cargo is giving customers another choice to book shipments online with
the airline by launching e-bookings based on Unisys' Cargo Portal Services
(CPS) technology.
Customers
can now use CPS to make bookings and track shipments on a 24/7 basis regardless
of geography or time zone, including for transit legs and trucking services.
CPS is delivered via Software-as-as-Service (Saas) hosted by Unisys.
To
make bookings, customers simply have to log on to www.cargoportalservices.com
and follow prompts to register with CPS and Virgin.
The
launch of e-bookings via CPS followed a successful six month trial of the
service by Virgin Atlantic involving customers who had expressed an interest in
online booking channels.
John
Lloyd, Director of Cargo at Virgin Atlantic, said: "Our customers can
already book online with us via the Virgin Atlantic Cargo website but we
recognise that many of our clients use multi-carrier services, like CPS, and
this will make it even easier and faster for those customers to book their
shipments with us. We want to ensure customers have the choice they need when
they do business with us. That means combining e-solutions alongside the
important personal contacts our customers already enjoy with the staff in our
contact centres."
Christopher
Shawdon, VP Logistics Solutions at Unisys, said: "As a global carrier,
Virgin Atlantic Cargo is an important addition to the CPS family. In turn, they
will benefit from reaching a user base of potential customers in 100 countries.”
More than 2,100 freight forwarding
companies in 330 cities in more than 100 countries regularly use CPS for cargo
bookings. Globally, CPS processes over one million e-bookings per year.
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